Renpho - Outdated Version

Name: Renpho - Outdated Version
Availability: InStock
Rating: 3.1300814151763916 (8923 reviews)
Author: Joicom corporation

Joicom corporation

3.1

8.92K reviews

1M+

Downloads

USK: All ages

About this app

We apologize for the inconvenience, but the Renpho App is currently unable to register data. To continue using our services, we kindly request that you switch to the Renpho Health App, which offers a seamless and comprehensive experience, allowing you to track and manage your health and fitness data effortlessly. We appreciate your understanding and encourage you to make the transition to the Renpho Health App for uninterrupted access to our features and benefits.

Updated on

Sep 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App info and performance

This app may collect these data types

Personal info, Photos and videos, and Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.0

8.74K reviews

Shang Wu

October 12, 2024

The app is trying to be smart but ends up making things worse. I can't evendo a simple measurement for my 30-50lb luggage. It keeps thinking it's bodyweight. Clearly luggages weigh differently, but it keeps thinking it's the same person and displaces the exact same weight with different luggages. I wander if it actually measure anything but just use display the historical data. It can't even be a simple scale!

Joicom corporation

October 14, 2024

Dear Shang Wu, sorry for the inconvenience caused. To avoid confusion with your physical data, we recommend that you weigh your luggage without connecting to the app. This way the data will not be saved in your app. Please kindly contact us via email (support@renpho.com) if you have further questions. Sincerely.

Olaf Tietze

August 24, 2020

App is generally doing what it's supposed to do. Sometimes crashes during start up, and has done so repeatedly for weeks. Recently crashed and stopped syncing with Google Fit out of nowhere. Edit: Support provided help with getting Renpho to sync with Fit again, but not data for the days it was not connected. So I had to add weight data to Fit manually.

2 people found this review helpful

Joicom corporation

August 24, 2020

Dear customer, Regarding your issue, please feel free to contact us via support@renpho.com so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, Renpho Customer Service Team

s d

November 9, 2022

If I try to delete some data while offline the app says that some server can't process my request at that moment, even though I'm using a guest account and my data is supposed to be stored only on my phone... You also need to give access to your location to connect to the scale. I would never have bought the scale if I had known that I'd have to upload my measurements to their servers. And they obviously collect more data than they say they do.

3 people found this review helpful

Joicom corporation

November 9, 2022

Dear customer, regarding your problem, please feel free to contact us via support@renpho.com so that we can see how we can help you solve the problems. I hope to hear from you soon. Sincerely, Renpho Customer Service Team