Universal Orlando Resort

Name: Universal Orlando Resort
Availability: InStock
Rating: 3.163076877593994 (8635 reviews)
Author: NBCUniversal Media, LLC

NBCUniversal Media, LLC

3.2

8.64K reviews

5M+

Downloads

PEGI 3

About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act

Updated on

May 5, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 2 others

This app may collect these data types

Location, Personal info and 6 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.2

8.14K reviews

Dahkron

April 26, 2025

one of the worst apps I have ever used. it's 2025 yet I can see comments with users having the exact same issues I am from over 8 years ago. Cannot login into my account. Always 'oops something went wrong' even when I check 'remember me' it makes me sign in again and gives error msg. I have successfully logged in one time and it took an act of God to make it happen. I had to force restart uninstall change permissions, airplane mode. Again it's 2025 the whole world is on apps. Fix it already ffs.

14 people found this review helpful

NBCUniversal Media, LLC

April 26, 2025

Hello, thank you for your review. We're very sorry to hear about the difficulties you've been experiencing with our Mobile App. We will ensure this feedback is shared with the proper teams. We encourage you to reach out to Guest Services for further assistance at 407-224-4233 or guestservices@universalorlando.com with your username for reference.

James Weidner

March 21, 2025

There used to be a feature in the app where you can get a notification when a ride returns from a delay. What happened to that feature? With Epic Universe opening soon, it might be a great idea to bring it back.

3 people found this review helpful

NBCUniversal Media, LLC

March 23, 2025

Hi James, thank you for your review. We're sorry to hear about your disappointment with the lack of push notifications. We appreciate your feedback and will ensure it is passed along to the proper teams. If you would like to provide any additional feedback, please reach out to Guest Services at 407-224-4233 or guestservices@universalorlando.com.

Roshni M

February 3, 2025

App is simpler and much easier to follow then another major theme park in Orlando. It would be great if 1. the map would automatically show the wait times without having to click the tag on the map to check. 2. As a vegetarian, I wish there was a filter to quickly identify which restaurants/quick services have an veg options to save time.

6 people found this review helpful

NBCUniversal Media, LLC

February 4, 2025

Thank you so much, Roshni, for this 5 star review, and for sharing the ways in which we can continue improving our Guests' digital experiences! We'll share your feedback appropriately, and look forward to your return to our Universe. Make sure to set show time reminders for your fav shows, like The Blues Brother Show, when you're back with us!