
darko vracev
3/1/25 can you please make the change in the app so it can shows in which kiosk is my package, when it got delivered it only says that it's delivered to my neighbour but actually it is in post office although it doesn't show which one... i can't go and check every post office in town so i can find my package so please fix this option in the app...
3 people found this review helpful

A Google user
2023/10: In the meantime support got completely useless,often with difficulties speaking German or English. However it looks like they all use a script to delay any help about lost packages! Simply shameless!!! 2023/03: I know developers of this app do not care, but this app just got worse with the latest "design". No UX, completely unintuitive, important functions either broken or hidden. Feels like previous team abandoned development and gave it inexperienced kids :(
4 people found this review helpful
Hermes Germany GmbH
March 22, 2023
Hallo, es ist bedauerlich, dass dir die neue App-Version nicht gefällt.
Für Anregungen ist unser Team immer dankbar. Wenn du möchtest, dann teile uns gern mit was du in der App benötigst, bzw. welche Funktionen für dich hilfreich sind. Schreibe einfach eine Mail an: app-team@hermesworld.com.
Viele Grüße,
dein Hermes App-Team