4.8
543K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

The FNB Banking App embraces the future of help and our new look and feel will do just that
Some features to look out for:

Simple straight-forward navigation – We’ve added bottom navigation to make it easier to find what you need, when you need it.
Switch users easily – Multiple profiles? No problem! Switch seamlessly between different user profiles by selecting profiles located on the bottom navigation and then select “switch user”.
Introducing the Action Panel – Bringing your banking features front and center, like payments, transfers, my cards, and cash withdrawals.
Chat Pay – A revolutionary new feature called Chat Pay that allows you to pay any FNB customer via a simple chat, all within FNB’s secure ecosystem giving you peace of mind that the person you are paying has been verified and approved. It’s that simple.

What is Pay?
We have renamed Payments to Pay. This feature will provide you with access to categories within payments such as pay, receive, pay bills, payment settings, and payment history.

What is Secure Messaging?
Chat to other FNB/RMB customers securely on the App by granting access to your contact list. Features within Secure Messaging include Chat Pay, voice notes, attachments, share location, etc.
Updated on
Apr 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 10 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
535K reviews
Johan Otten
April 28, 2025
Extremely bad app functionality with S25 Ultra. When ever do you guys plan on fixing the app functionality in regards to the S25 Ultea fone? My app does not allow me to do anything. I can't link my phone to my account with geolocation, It says successfull and a few seconds later it says failed. I can't use the app on my phone! Even when doing secured chat, I get pop up msgs from the service advisors when I chat but in the chat window there is nothing going on. The app is horrible!
14 people found this review helpful
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FirstRand Bank Limited.
May 2, 2025
Hi Johan, I am terribly sorry to hear that you have been struggling with our banking app. Please email us your detailed query, ID number, and contact details at rb@fnb.co.za so that we may reach out and assist. RB
Shailesh
April 22, 2025
The app should show a pop up to approve/reject the requests instead of opening the app and waiting for long to load and then get approve/reject options. Not happy with the response time of app. It takes too long to open and load home screen. It shouldn't be like keep the app open to get approve/reject options else you cannot action the requests.
21 people found this review helpful
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FirstRand Bank Limited.
April 24, 2025
Hi Shailesh, we are so sorry to hear that you've been struggling with our app. Please email us your concerns, ID number, and contact details at rb@fnb.co.za so that we may reach out and assist. RB
S Starbuck
May 1, 2025
Ok now the FNB CONNECT option doesn't work and I need to urgently buy airtime. Do you not test before you release? This app was great. Now it's overloaded with features that don't work. Two major frustrations: It takes half a minute when connected to Wi-Fi to state that the app has Internet access (250Mbps fibre line) The app constantly requests that you register for TAP to pay, even when using non virtual cards. More features shouldn't come at the cost of usability.
63 people found this review helpful
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FirstRand Bank Limited.
May 5, 2025
Hi there. We apologise for the frustration. Kindly share screenshots of the error messages you're presented with, together with your ID number and contact details at rb@fnb.co.za. We'll address the concerns you've raised. RB

What’s new

Bug fixes and performance improvements