2.7
548 reviews
100K+
Downloads
Content rating
USK: All ages
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About this app

The TK-Doc app offers the following functions:

- Medical advice: Here you can get general information on your medical questions. You can use the live chat to ask your medical question quickly and easily and also share documents with the doctor, such as medical findings or prescriptions. Or call a doctor and discuss your concerns over the phone. Medical advice is available around the clock, 365 days a year.

- TK online consultation: The TK online consultation for adults and children is the first fully digitalised offer of exclusively remote treatment. You have the opportunity to receive medical treatment via video consultation. The doctors decide on a case-by-case basis whether your symptoms are suitable for remote treatment. In addition to diagnosis and treatment recommendations, the treatment also includes the possible issue of a certificate of incapacity for work, a prescription or a doctor's letter.

- Symptom checker: Whether you have a fever, headache or other complaints - with the symptom checker you can quickly obtain information about your symptoms. Simply answer a series of questions and the tool will generate a list of illnesses that best match your symptoms. This allows you to better assess your health problems and prepare for a consultation with a doctor.

- Laboratory value checker: With this self-disclosure tool, you can check whether your laboratory values are too high or too low. You will find out which illnesses may be behind deviating values, which other laboratory values are important in this context, which measures may be necessary and much more.
- ICD search: What does an abbreviation like ‘J06.9’ on your sick note mean? You can find out quickly and easily in the TK-Doc app.

- In addition to the medical terms, the common designations are also displayed. For example, the code ‘J06.9.’ stands for the diagnosis ‘flu-like infection’, or quite simply: a cold. Conversely, you can also display the corresponding code for a diagnosis.

- ePrescription: With the ePrescription function, you can now send your digitally issued prescriptions for medical aids directly to medical aid providers. You can find doctors who issue ePrescriptions in the TK-Doc practice search. You can find medical aid providers participating in the project at egesundheit-deutschland.de. Here you will also find further information on this project.

- Expert advice on dental prostheses: Exchange detailed information about your treatment and cost plan and the proposed therapy with experienced dentists from the TK Medical Centre free of charge.

We are constantly adding new functions to the TK-Doc app - your ideas and comments help us to do this! Please feel free to send us your feedback to gesundheitsapps@tk.de. Thank you very much!
Updated on
May 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness, App info and performance and Device or other IDs
This app may collect these data types
Personal info, Health and fitness and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
534 reviews
Steven Go
April 23, 2025
Useful app, especially with the English support. At least useful as a first-lime service for questions and appointments. Of course it's not a doctor, but it's a great use for getting immediate help. Thanks TK!
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Techniker Krankenkasse (TK)
April 23, 2025
Thank you for the positive feedback! We're delighted that you like our app so much. Best regards, TK-Doc
Tarjamah Center
December 20, 2024
It used to be perfect. Now it has a glitch and says the service isn't available when I click on the online booking service.
2 people found this review helpful
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Techniker Krankenkasse (TK)
December 20, 2024
Wir möchten, dass sie die App genauso nutzen können, wie alle anderen Nutzer und Nutzerinnen. Bitte senden Sie uns dafür eine Mail an technischer-service@tk.de mit einer genauen Beschreibung des Problems und der Angabe des genutzten Gerätes und der Version Ihres Betriebssystems, damit wir Ihnen weiterhelfen können. Freundliche Grüße, TK-Doc
Lukas Dendtel
February 20, 2025
I was unable to do the soly thing this app is supposed to provide: schedule an online meeting with a doctor. It is a technical problem regardless of demand. I also wrote the technical support about it but never heard back. Frustrating and generally unhelpful.
1 person found this review helpful
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Techniker Krankenkasse (TK)
February 21, 2025
We're sorry that you couldn't talk to a doctor. Due to the current situation, demand is very high, which can lead to waiting times and difficult access to doctors, among other things. Best regards, TK-Doc

What’s new

Bug fixes:
- You can now redeem your private prescription without technical issues
- Minor bugs have been fixed