
Kayden Macey
I can no longer open this app. I get an error saying the app needs an update, but when it takes me to the Google Play store, it says "this app is incompatible with your device". What?? I have a Samsung Galaxy S9+. You're telling me I can't use a finance app because my phone isn't compatible? This is ridiculous. All of the other apps on my phone are compatible. Please address this error before I uninstall this app.
12 people found this review helpful
Edward Jones Investments
27 January 2025
We apologize for the inconvenience. Google has stopped offering security support for Android 10. We prevent our app from being used on unsupported operating systems to protect our clients information. You can still use your device to access your account information by signing in to the Edward Jones Online Access website via the web browser.

Joss Reeves
As a 25 year veteran of the tech industry, I must say that this is the absolute worst software I have ever encountered. And believe me, I have worked with some sub par vendors. The android app crashes on launch every time within a few seconds. It doesn't even make it to the login screen. Just the splash and then straight back to my home screen. When attempting to log in through the web version in Chrome, it will at least take my username and password before failing. I use a password manager :/

David Grossberg
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Refuses to work because I rooted my phone to have some control of my own (fully paid) hardware. There is no reason for this. My phone is More secure because I'm the type of user who roots a phone.
3 people found this review helpful