Aramex Mobile

It kept giving error messages saying a problem with my connection, which is rubbish as I'm at home and everything else works. Hence me posting this review. I uninstalled and reinstalled the app, it asks to verify my email and mobile number, but the verification code doesn't come through. I'm now locked out of the app and cant pay for my packages or choose my delivery address because it won't let me log in. Great work again Aramex!

Terrible experience! Avoid paying custom duty via the Aramex app; opt for cash on delivery instead. I paid through the app, got immediate acknowledgment, and the status changed to "paid," but this wasn’t communicated to the local delivery partner, who still demanded cash. Support was unhelpful, offering vague timelines and redirecting me to another department. They claimed to notify the delivery team, but nothing changed. Frustrating and unreliable service—don’t trust this app for payments.

Driver Abrar Mustafa was rude. While I was explaining the location issue on their app, he interrupted with "okay okay!" and ended the call. The app is inaccurate. My item is still in another country, yet the app shows it en route from that airport, almost at my home. A delivered package still appears in the app. Since it's already received, it doesn’t need to stay visible.