
Jennifer Rodriguez
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Applications now submitted in the app seem to have an improvement on their response time. changing the pin without calling and having to hear 5 minutes of voice box prompts every call is amusing and even the fact that I can freeze my card with this app and not having to cancel it only to find it later..is the best part. Want to see each transaction detailing to help keep track of the entire grocery month worth of transactions..well it's all there to be used and seen too.
4 people found this review helpful
Texas Health & Human Services Commission
3 April 2025
We're always working hard to improve the app. Thanks for your download and feedback.

Amy
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Update: despite several attempts to sign in I was prompted to create a new password. I did and it just keeps telling me to create a new one and now it's locked. It only does this on the app.... There is no new updates for the app itself on Google play Update** As of 2/18/2025 I had to uninstall and re-install the app and now it working New Update: When renewing, after clicking "submit", it says "There is a system error. Please try again later. If you have questions about this error, call 2-1-1.
Texas Health & Human Services Commission
13 November 2023
We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at YourTexasBenefits-App@hhsc.state.tx.us.

Innomen
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intentionally broken to reduce spending. Edit for reply to dev: Please. You know exactly what you did. The app constantly redirects to the web page. It's nearly impossible to upload documentation, and even the reference number generator is broken. The whole department is malicious compliance and this app is more of that trend. If the world was just, one of the devs would be required to use the app to apply while the page is down. Bet it would get awesome fast then.
Texas Health & Human Services Commission
11 April 2025
We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at YourTexasBenefits-App@hhsc.state.tx.us.