Acuity Scheduling Client

Unfortunately my hair stylist and nail tech use this app. It sucks! I have to log in every time even though I never logged out. None of my payment methods on file work. Always says error. I wish I could give it negative stars! No wonder there are so many issues. No update has been pushed since 2022! Ugh! Fix it!

First few months I was able to view my appointments, but haven't been able to see any for over month now. When I submitted issue was told it was on the vendor. Vendor can see my appointments and purchases. Frustrating. I have to go through my email if I need to reschedule/change any of them. I guess should be happy I can atleast schedule on the app even if cannot see if on app afterwards. I've got a brand new Android and have uninstalled/reinstalled app and still appt viewing issue.

I love acuity online, but am glad I tested out the app before offering subscriptions to clients! It worked the first time...I created a mock client account to test out what scheduling would be like on their end. After coming back to it later, the app won't show any subscriptions or packages purchased, won't let me cancel/book appointments as the client, and keeps throwing out "network error", "error code 400", and "error code 500". Hard to recommend for clients to use.