
Shibu M
suspected fraud company. placed order for an adapter. it was costing about 2000 rupees. item was to be delivered few days back. after placing order no tracking details are available. I have not received the item. I am trying to get in touch with the customer care from past few days. but not getting connected. suspected that this is a fraud app as per my bad experience.
3 people found this review helpful

Ruslan Latifov
Please be careful and pay attention during the order placement! In none of the standard professional shopping platforms have I encountered such an approach. During the checkout process, if there is an option between free shipping and additional charges, any reasonable person would naturally choose free shipping. Linking a yearly subscription to a simple purchase is not a standard or transparent practice. I regret making a purchase from this company.
3 people found this review helpful
We’re truly sorry for the confusion and frustration you experienced during checkout. We understand your concerns and take your feedback seriously. Transparency is important to us, and our subscription options are opt-in/out. Please reach out to us at support@desertcart.com so we can assist you directly and make this right.

Longtinen Amri
BEWARE CONSUMERS! Initially desertcart may convince you to trust the platform. However, there are lots of features that are not available to a consumer like refund policy, accessible customer support service, etc. If you order any product and the product is cancelled either by you or desertcart, desertcart will not refund your money. I learnt my lesson the hardway.