FREENOW - Taxi and more

4.6
2.84L reviews
1Cr+
Downloads
Content rating
PEGI 3
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About this app

FREENOW is Europe's largest multimobility app, available in 9 European countries. Book black cabs, Rides (private hire vehicles), and TIER/Voi/Dott eScooters & eBikes or rent a car, all directly through the app and get there your way. You are in control to choose how you roll, book easily, pay in-app quickly and complete your trip safely!

HOW IT WORKS - RIDE-HAILING
1. Enter your destination
2. Book a car or a cab near you
3. Track your driver's arrival
4. Pay easily through the app

HOW IT WORKS - ESCOOTER & EBIKE
1. Switch to the 2-wheels tab
2. Find a TIER/Voi/Dott eScooter or eBike nearby
3. Unlock the eScooter or eBike by scanning the QR code or by selecting it directly on the map
4. Go to your destination and pay easily through the app


FEATURES


- The only ride-hailing app where you can choose an electric Black Cab or a Private Ride every time you take a trip! Same great service, lower environmental impact.
- Convenient prebook feature available up to 4 days in advance, making planning ahead that bit easier.
- All black cabs are wheelchair accessible for those requiring extra assistance.
- Choose a black cab with a partition screen perfect for social distancing between driver and passenger.
- Highest quality drivers, fully licensed with all Ride drivers met and onboarded face-to-face.
- We've got a unique loyalty program, so the more you travel the more discounts you can win.
- All drivers are reminded to sanitize their vehicle after every trip.


STREAMLINE YOUR BUSINESS TRAVEL


Automatically collect your receipt via email after each trip when you pay with the app, or skip manual expense reportings altogether by using a FREENOW for business account.

EASY AIRPORT TRANSFER


Book a black cab or a Ride last minute or up to 4 days before your flight. Need a pickup? No problem, just collect your luggage, order your vehicle of choice through the app and follow the in-app walking directions to the FREENOW pickup point within your terminal.

FREENOW is available for both business and holiday travel at Europe's largest airports, including Heathrow, London City, Gatwick, Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Lisbon, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin, Paris Charles de Gaulle, Nice Côte d'Azur and Malaga.

BOOK THE RIGHT VEHICLE FOR YOU



Black Cab: Iconic British taxi with high-quality knowledgeable drivers
EV Black cab: Electric black cab
Ride: Private hire vehicle with professional drivers and the lowest fixed prices in London
EV Ride: London’s largest electric fleet of PHVs
eScooter: Book a TIER/Voi/Dott eScooter directly in the app

TRAVEL ALL OVER EUROPE



The FREENOW service is available across 10 countries in over 100 European cities.

SUPPORT


If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions.
Updated on
6 May 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
2.82L reviews
Jada Knight
26 April 2025
they rip you off the price a lot of times for their own extra buck, especially if they want to stick with drivers meter pricing and then add the booking fee on top of their meter price when its already included in the fee. Drivers go more base off their own decisions than what the app says. Very iffy and they always charge you the most amount you see for the estimate. at least, this is all experienced in Greece. the app called me two cars for the same destination and added a cancel fee. rip off.
5 people found this review helpful
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Dmytro Dmytro
21 April 2025
couldn't recommend this taxi service less. it is never able to connect me with drivers, average waiting times of anywhere between 20 and 30 minutes, the time estimates that the app gives are ALWAYS at least 5-7 times lower than you actually end up waiting. And please mind that it is not a single time occurrence for me, but a !CONSTANT! experience. would never use Freenow if it hasn't been my corporate taxi (unfortunately:()
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Intelligent Apps GmbH
22 April 2025
Hi Dmytro, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?
Eli Green
15 March 2025
It went from being a useful application (MyTaxi) to simply not working. Drivers accept, then cancel rides constantly. I just cancelled a ride because the driver was facing the wrong way, parked, for several minutes, and was charged for the privilege of staring at this frustrating waste of time. Just in time for Uber to be back in Spain. Good going, FreeNow.
8 people found this review helpful
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Intelligent Apps GmbH
17 March 2025
Hi Eli, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?

What's new

Make sure to update your FREENOW app. The most recent version ensures that you have the fastest and most reliable service yet.

What’s changed?

- Bug fixes and improvements

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