Arriva MyPay

After a long and painful journey, the app is working, and not only that, it allowed me to fetch the bus without any problems. For this, I updated my review in the hope that this continues.

I can't verify my phone nr - code is never sent via SMS. I tried 2 different phone numbers (CH and PL) + creating a new account. Does not work. I tried again after few days - it worked. The app is OK - it shows connections & delays. Not all information is translated to English. I also couldn't buy tickets for the connections that I searched - I needed to manually pick and buy a proper ticket from a large drop list. I only knew which one is correct because bus driver told me.

(1) Not reliable when it comes to buying tickets. In too many occasions the payment service failed. Now I always keep a physical ticket with me (which defeats the purpose of this app). (2) it does not have the functionality of telling what tariff corresponds to a chosen route, so no clue which ticket to pick!? (3) Plan your trip functionally is broken: given well known departure/destination it says "no route found". In short, awful experience: UI/UX and developers please get a grip on this app!