
Voletidraco
For some reason after switching phones and attempting to connect my hammerheads to the app it keeps saying it can't find the device. They show up on the list and when I touch them it starts trying to connect but it always ends up saying cannot find the device. It worked just fine when I initially used the app on my old phone but it won't work now.
1 person found this review helpful
Hello there! We are sorry to hear about the issue you have experienced with the app. We are here to assist you. Kindly send an email to googleplay.ca@razer.com with your Razer device's serial number, a summary of the issue experienced, and the link to this post for our reference. We look forward to your email.

Volcan4698
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The one key feature i love about this app is how you can switch what its connected to very easily with the quick connect wish all bluetooth was capable of it After using the my new head set Barracuda X it has phenomenal good battery life at first i thought it was a bug with the app displaying %79 for the first 2-3 hours straight but it just has a very good battery life as i kept an eye on it to see it changed any and it did eventually start going down
4 people found this review helpful
Razer Inc.
23 October 2024
Hi, we'd love to help you. Please write to googleplay.ca@razer.com and our team will assist you as soon as possible.

Jonathan
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March 27 Razer APP update solves Pairing issues; still a bug that causes earbuds to disconnect 40% chance when attempting to pair with APP, also Themed Icons Feature broken.. March 29: cleared cache & data, uninstalled, restarted device, reinstalled APP to no avail... themed Icons still broken, also battery levels are stuck and not showing usage levels it only updates when you re-connect Earbuds to the APP (Android OS reporting and updating levels fine tho)
Hello Jonathan! Can you reset your device and see if that fixes the issue? We appreciate you reporting the matter to us, especially regarding the Themed Icons. Rest assured that this has been forwarded to the Development Team, and the fix is under way.