
Heather B
TV streaming sometimes works. Some shows won't load, other will but then freeze and buffer and then eventually play. Shows that will play on my phone won't play on the TV. The app itself needs some major work. With the price going up $10 since Great American Family took over, you'd think they would fix the app issues.
34 people found this review helpful
PureFlix GAM Holdings, LLC.
8 November 2024
Sometimes reinstalling the app will resolve the issues you are experiencing! If you have any questions, you can always contact us at 1-855-797-9690 or chat with us online at support.pureflix.com from 6:00 AM to 6:00 PM, Monday - Friday MST. We have a great team who can walk you through any troubleshooting đź’™

Karen Moore
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App has trouble casting. I've been subscribed for a couple of years, and it's still hit or miss if I'll be able to cast. I've uninstalled and reinstalled the app multiple times. Rebooted phone and Chromecast. Recently, when it does finally cast, the frames glitch, and the sound is not in sync. No complaints about the content, just the app.
1 person found this review helpful
PureFlix GAM Holdings, LLC.
30 April 2025
Hello Karen Moore. Thank you for contacting us. We would like to apologize for the difficulties you have been experiencing regarding casting to Chromecast. If you are still in need of more assistance, please reach out to us by going to support.pureflix.com. We can also be reached at 1-855-797-9690 from 6am - 6pm MST, Monday - Friday.

Jon John
I enjoy the movies and shows. The navigation could use some improvement. If I am unable to watch the whole movie in one sitting when I return there's no "Continue Watching" section where my unfinished movies are listed. All movie apps have this except Pure Flix. This feature would make my life a lot easier. I lose a lot of time trying to find the movie that I want to finish watching.
1 person found this review helpful
PureFlix GAM Holdings, LLC.
30 April 2025
Hello Jon John. Thank you for contacting us. We would like to apologize for the difficulties you have been experiencing regarding Continue Watching. Please click on "My Lists" and scroll down as there should be a section called "My Watch List". If you are still in need of more assistance, please reach out to us by going to support.pureflix.com.