
Nasima Isomati
im changing my device now from android to apple and simly cannot generate a qr code, the spinning circle doesn't stop loading over 10-15 min. when the phone gets blocked from inactivity and i unblock it again it seems that qr has finally loaded and is on the screen but then it exits the page bc of privace and biometry while entering the page, oh my god. i've rebooted my phone, changed data connection. nothing works!!! i am so tired waiting for the qr code.
1 person found this review helpful
Hello, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR App Team

Cheeba Digga
I used the old version of this app on Android 11, and the new version in iOS 15/16/17. All was well, fingerprint/TouchID always worked flawlessly both on Android and iOS. Switched to an Android 14 device and now I can't even activate Biometrics. Pressing the button "Activate Biometrics" yields a spinning/loading icon for a couple of seconds and then simply returns without any error whatsoever. The button text goes back to "Activate Biometrics". Please fix! I will not delete the app data because I don't want to wait for a new activation code. As soon as this feature works like it always did I can safely give it a 5 star rating because it just works and never had a problem with it besides this one.
5 people found this review helpful
Atruvia AG
February 1, 2024
Hello Cheeba Digga, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR Banking App Team

Andrew Upton
This App is so temperamental, most of the time it seems to work. But then all of a sudden, it fails to allow you to confirm transactions. If you bank for VR-Bank it's a must, but there has to be a more reliable way to authorise transactions. in contrast, my HypoVereinsbank app, works every time without fail.
2 people found this review helpful
Atruvia AG
August 22, 2024
Hello, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR App Team