
Joe Bloggs
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Even though we were forced to set an app PIN a few months ago (thus negating biometric login!), the app is now FORCING me to set an app PIN as though I never did it before, similar to telling me I forgot my password (that I had in a password manager) a while back. What is going on? Honestly, the Lufthansa credit card costs enough that these kinds of issues should not exist. Looking forward to DKB exit and hope that the Deutsche Bank app will be more user friendly.
7 people found this review helpful

Erik Walberg
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Features removed from both app and their website. Weird and annoying result is that there is no way to change some settings. 1. Unwanted email notifications for purchases. No way to stop. I also never requested emails, they just started arriving. 2. No way to start or stop phone push notifications for purchases. My wife gets notifications for purchases and she is logged out of the app. I get notification and I want them, but there is also no setting for it.

Lars Marowsky-Brée
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Since the recent update, verification of online payments via Identity Check / 3D Secure no longer works - there's no app notification to approve and the payments fail quickly. I reported this to support three weeks ago and they knew about it already. It's still not fixed, even after they took their entire system down for *2* days of maintenance on a weekend. Unreliable.
4 people found this review helpful