vivida bkk

The vivida bkk app is an exclusive offer for all vivida bkk customers. Use our app's many practical features to make contact easier.

REGISTRATION

Registration is necessary before first use. The process takes about 10 minutes.
1. Install vivida bkk app
2. Register with personal information
3. Receive an activation letter with a one-time password by mail and complete registration

Your advantage: Your sensitive data is protected by our secure registration process.

FUNCTIONS

- View and change personal data (address, contact and bank details), including those of co-insured family members
- Photo upload of the sick note (AU certificate)
- Send message to your vivida bkk
- Submitting documents regarding, among other things, child sickness benefit, professional teeth cleaning, aids, exemption from additional payments
- Request and submit documents regarding our bonus program
- Apply for the electronic health card (eGK)
- Manage consent for advertising purposes, service and data use via consent centers
- Release particularly sensitive processes within the online office through 2-factor authentication
- Overview of our addresses and locations
- Dark Mode (Dark Mode / Night View)

FEEDBACK AND RATING

Do you have any hints or ideas about features that you miss when using it? Then send us your feedback by email to kundencenter@vividabkk.de.
You are also welcome to use the rating options on this platform.

TECHNICAL REQUIREMENTS
- Existing membership in vivida bkk

DATA PROTECTION

Your sensitive data is protected by secure login. The necessary identification when registering for the first time is ensured by sending an activation letter with a one-time password. This provides 2-factor authentication (2FA verification).
After the one-time registration process, you can log in to the app using the PIN or biometric data (Face ID or fingerprint) you provided during registration.
ACCESSIBILITY
You can view the app's accessibility statement at www.vividabkk.de/sperrfreiheit-vividabkk-app.