Hello! Thank you for taking the time to give us feedback. It means a lot to us. We want to apologize sincerely for the issue. This doesn't sound like the service we try to provide to our customers. We'll continue to work on our UX.
Hello! Thanks for your review. With regards to "difficulty of usage" your critique is fair, and we are striving to improve UX and we are working on a complete manual which will help you in the usage of the app. Thanks for your patience and loyalty. Let's keep in touch. Regards.