Dear User, We apologize if the issue is related to any booking change/refund request declined by transport partner under their policy but do reach us at (easybook.com/contact) so we can review on it the soonest. You may also opt for our Refund Protection plan in future incase you need to cancel trip & refund. Thanks for your understanding🙏
Yuxuan Liau
举报不当评价
2025年4月28日
为什么会显示网络连接失败,我用数据和网线都不能订票?可是我明明都有网?我要回家都不方便
Easybook.com
2025年4月29日
Hi Yuxuan, May we ask if you have reinstalled the app to be on the latest version? Kindly also check if your internet connection is at optimum speed & if the issue is happening too often, do reach our support team for further assistance via (easybook.com/contact)👈 Thank you for sharing the feedback!😉
Thank you for the feedback on our new app update. We are working on the fix & it will be updated soon. Meanwhile please proceed to book your trips at our website & do reach us at (easybook.com/contact) if you need further assistance. Thanks!