Hello. Do you see any error messages? Are you not able to see the files shared with you in the "Shared with me tab"? Have you reported this to us? If you haven't done so, please do so at https://proton.me/support/contact so we can help.
Hi! You can access any files that were shared with you via the 'Shared' tab within the app. Could you please elaborate on what you're referring to when you say 'it will not jump directly from the webpage'? Please report any failed downloads directly through the in-app 'Report a bug' option. Thank you for your 4-star review!
Am Share (baizhu945)
举报不当评价
2024年12月26日
完成了获得5gb的任务但是没有获得
1 人认为该评价有用
Proton AG
2024年12月27日
Hi! Please contact us at: https://proton.me/support/contact so we can help. Thank you for your 4-star review!
新变化
Fixed various bugs and improved app stability for a smoother experience.