Hi Kenneth, May we ask if you have reinstalled the app to be on the latest version? Kindly also check if your internet connection is at optimum speed & if the issue is happening too often, do reach our support team for further assistance via (easybook.com/contact)👈 Thank you for sharing the feedback!😉
Dear Jie Yi, in unprecedented situations of such, impacted travelers will be informed accordingly before departure,
according to updates from transport partners & with alternative solutions provided as well. Kindly reach us again if you require further clarification via (bit.ly/EasybookSupport)👈 Thanks for your understanding🙏
Hi, sorry to hear your incident and for the inconvenience caused. If you could please kindly log a report at feedback@easybook.com. Once again, please accept our sincere apologies on this matter. Thank you.