Froling Connect

A huge improvement over the previous web system, that took ages to connect (when it worked at all). Froeling however needs to take remote ignition seriously, the current system is flawed mostly because of the software. The app doesn't allow to change the ignition date, this should be easy since the web allows it. It also needs a way ro re-ignite failed ignitions, it has left me and my family in the cold numerous times, while simply opening and closing the door to start the fan made it work

There are a lot of areas for improvement. Difficult to get connected, although once set up it is fairly reliable. Not enough documentation about the system generally or what the settings actually do. The English translation from the German documentation needs to be reviewed. Personally, due to recent experience with a PE1 boiler, I would first look into why all error notifications are automatically deleted once you've looked at one of them and then question why there is a section in the app to look at the notifications again, if can't look at them because they are not there. I would also question why, when the system is not connected to a network, it appears online and it is still possible to change the settings. What setting are being changed? There are too many bugs in this software. Edit Oct 2020: Although there have been some improvements with the new version of the app and the software, my opinion remains the same, there is a lot of room for improvement. I work in software development, and I personally would not have given approval for release of this software. In addition to this after one year of use the suction system still doesn't work as it should and will stop working completely when the amount of pellets in the storage room gets to 20%. At this point the only solution is to go into the storage room and move pellets around to feed the suction heads. If I was making the choice again, I would definitely not choose this system.

Customer service was quick and helpful. App allows you to monitor your system from anywnere. Connectivity does drop frequently but that is likely do to my own poor internet.