
Anjali dasi
The desktop app has limited features (no search function, no text format) and I often experience difficulties logging in on the desktop app. Several people I know lost access to their account, loosing access to their messages. So far didn't find a practical way of bulk saving contacts. For me it has impacted negatively the communication in the company.
5 people found this review helpful
Threema GmbH
January 16, 2025
We are sorry to hear that and would be happy to help you resolve the issues that you are experiencing with the desktop app. You can reach us at: help@threema.ch. In order to not loose access to your Threema ID and data, please activate Threema Safe and create data backups: https://threema.ch/docs/threema/android_backup_manual_en.pdf

Jani Kannosto
Failing to update on all my devices. Reinstalled on one device but there is no chance to reset password since I don't remember it anymore. I know, contact your company, except I was the one who ordered this in the firstplace and can't find emails for that. It was just for testing. I guess test is over for good. Not suitable for work with these issues.
33 people found this review helpful

Jean-Claude Cuenat
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Security is something you first need to understand. App does what it should do in a secure manner. Its the admin (in your organization) who needs to understand the setup and how to manage, most of all to explain users they are getting a new identity. Then a bit of thinking on user side, then this does exactly what you need. Having an ID instead of a linked phone number is first a little tricky to understand but again there's a reason. Haven't yet worked through all features :-)
185 people found this review helpful