
A Google user
I am a bitdefender user. I paid for the annual subscription. I thought your parental app would be better than google family link. I was wrong. 1. It can be uninstalled easily 2. It can be deactivated by turning off accessibility and using battery optimizer to not run it in the background. 3. It doesnt work - i tried setting it up on 2 gadgets. Both screentime and daily usage feature did not work. Even the locate feature doesnt work. I tried this on android phones running on android 8 and 9.
64 people found this review helpful
Bitdefender
October 13, 2019
Hi Migis. Sorry to hear that you had a negative experience with our app. If you wish you can send us an email at bdparental@bitdefender.com so that we can assist you as best as we can. Thank you and have a great day ahead!

Magnus Celander
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There's a reason this app has such a low score. It is appalingly bad at what it's meant to do. I've had it for years now but it's never worked properly. I've spent countless hours with the customer service team trying to fix the many issues, without success. An app that's been broken for years but still doesn't work after thousands of people point it out, isn't worth your time or money. The recent "update" made things even worse. This app is an afterthought and absolutely useless.
2 people found this review helpful
Bitdefender
November 8, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at bitsy@bitdefender.com. Thank you.