
Jade Naaman
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There is a problem plaguing the system. It's new functionality that Enphase introduced a few months ago that overrides your "storm guard: off" setting when they think a weather event is "critical". Thing is, their severity has rarely been accurate, but even if it were, it's a bait and switch in functionality (relative to when I installed the system), loss of control by users over their hardware, and is causing users like me economic loss and unnecessary stress. "Support" not helping.
Enphase Energy
May 9, 2025
We understand your frustration and are sorry for the impact this has caused. Please email mobile-apps-support@enphaseenergy.com with your Site ID so we can review your case in detail and work toward a resolution.

Dana Walker
Really enjoy this app there are a couple of minor issues though. The notifications don't work. If grid power is lost or other situations occur, the system should send emails or text, but this isn't working. Also, there's no notification when a system software update occurs, which kicks us off grid power. At times, it takes multiple attempts to connect. But I really recommend Enphase Solar and home backup, really good product!!!
10 people found this review helpful

Andreas Svenningsson
I only had my system turned on very recently so I haven't been using the app for very long. I'm my case I have 2 Envoys and I've been told there's no way to combine the production from both into the number showing in the app, I have to pick my other Envoy to see the production in the live view and then combine that with the number on the main page. I'd love it if Enphase provided an option to combine the numbers, it really should be an easy thing to do. Besides that I haven't had any issues.👍