
Annette Brueck
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From bad to worse. The app had only very basic functionality - the information about the overall usage never worked, and the maintenance checklist is purely informational. No reminders or anything. Yet at least, while it still COULD connect to the robot (xplorer series 45), at least allowed starting it, locating it, and changing the mode. As of today, not even that is possible any more. No connection can be made. I reinstalled the apo, deleted al data etc, APP does not work at all any more.
1 person found this review helpful
Hello Annette and thank you for your comment. We are sorry for the inconvenience. We invite you to contact the customer service at 0345 602 1454 (price of a call without supplement) from Monday to Friday from 8am to 8am Sincerely, Team Rowenta.

Christopher Ling (C. Ling)
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Tl;Dr the app needs way more functions to be worth it. I must always go to the vacuum to do pretty much anything, and I'd rather use the vacuum beeps and lights to get notifications. Its a really basic app. It basically is an on and off switch and a notification app, but besides messing with settings it doesn't help control the robot at all. If it gets stuck, you can't even localize the robot and find it again, which let's be honest, robots never get stuck where you can see them.
6 people found this review helpful
Hello, thank you for the feedback. We really appreciate it and submit it to our dedicated team for improvement. The Rowenta Robots Team

Sergei Neronov
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1. I watched a help video on the Rowenta website, how to connect my robot to Alexa. It has to be an item 'voice assistant' in the app's menu 'settings', but it is not there! Why is it so strange? 2. Also, the item 'FAQ' of the setting's menu is not loading (white screen). Looks like it's opening webview, but a web page is not loading. 3. When I click the 'show the 'manual' in the 'Settings' -> 'My Appliance', then appears a message that a file is too big to be shown. And I cannot see a manual!
2 people found this review helpful