Hotels.com: Travel Booking

4.8
793K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

Find and book your perfect somewhere with the Hotels.com app.

GET REWARDED THROUGH OUR APP

-Access Member Prices* of 10% or more on over 100,000 hotels worldwide.
- Join One Key™, our travel program that unlocks a world of instant benefits and perks.
- Earn OneKeyCash™** and use this whenever you want and instantly save on your next trip on Hotels.com, Expedia and Vrbo when you book eligible hotel stays, flights, vacation rentals, car rentals, and more.
- One Key Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.


FIND THE ONE THAT’S JUST RIGHT FOR YOU

- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last minute weekend getaway, long vacation, business trip, or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels***.
- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.
- Use Trip Planner to organize your travel plans in one place. Save your favorite hotels, vacation rentals, resorts and more, and share these with friends and family.
- See the hotel or vacation rental location on a map and read verified guest reviews.

FAST, EASY, & SECURE BOOKING ON OUR APP

- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last minute hotel booking.

OUR APP IS YOUR PERFECT TRAVEL COMPANION

- Save your confirmation and access your hotel or vacation rental booking details anytime – even offline.
- Easily manage your hotel or vacation rental booking on the go.
- Contact us or the hotel or vacation rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.

*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
***Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.

This app uses tracking technology. As disclosed in our Privacy Statement, we and our partners may collect personal information and other data. By using our app, you accept our Privacy Statement and Terms of Service.

The Hotels.com app uses information for analytics, personalization, and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://hotels.com/customer_care/privacy.html.
Updated on
May 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, App activity, and Device or other IDs
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
769K reviews
Boris Panov
August 24, 2024
It's funny that there's a banner on their mobile site that says "the app is better" but the app literally has bugs that I've reported over a year ago that make it unusable. It's still giving me 50% of the text in another language despite my account being set to English. Furthermore, the rewards button still leads to the same error page. Even if I try to access the rewards page from their mobile site, it just opens the app and shows the same error. So the only way is via desktop. Lame.
39 people found this review helpful
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Hotels.com LP
August 24, 2024
Thank you for the heads up about this issue. We’re looking into it and hope to resolve soon – we’re sorry you had a frustrating experience.
Andrew Richardson
August 23, 2024
As I travel a lot for work, this was my go to app for hotels and I particularly liked the reward programme. 10 nights and a free hotel to the average value of your stays. The new programme I think is a rip off after I've seen how they convert the stays to a monetary value. I've 23 stays pending which would be two hotel nights. However the monetary value is only around ÂŁ60. That won't get me one hotel night. Shame it had to be spoiled like this.
24 people found this review helpful
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Hotels.com LP
August 23, 2024
Thank you for your feedback on One Key. We understand that you’re frustrated. One Key is a big change. For the first time, you’ll be able to earn and use OneKeyCash on eligible bookings across Expedia, Hotels.com, and Vrbo. You’ll be able to use OneKeyCash as soon as it’s in your account. Learn more about One Key on our website hotels.com/one-key.
Tomasz G
May 1, 2025
This app is horrible! It fails to deliver the most basic functions properly. Even booking a hotel stay is problematic (booking starts in English and then upon clicking Reserve, language changes to one I don't speak (on webpage, all work OK)). I reported this issue more than a year ago and sent numerous messages about it - NOTHING HAS CHANGED! Total joke of an app and customer service.
5 people found this review helpful
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Hotels.com LP
May 1, 2025
We’re sorry you’ve had such a frustrating experience. Unfortunately, we need additional details to be able to investigate this further – please reach out to our direct support channels at service.hotels.com with your feedback, so we can investigate and work to improve or address this issue. Thank you for letting us know.

What’s new

We continue to update our app to help you find your perfect somewhere.