4.6
165K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Get the Liberty Mutual mobile app, your one-stop insurance resource. Log in fast and securely with touch or face recognition. Access ID cards with one touch. Manage your policy or claim from anywhere, at any time. You can even get rewarded for safe driving by participating in RightTrack. RightTrack runs in the background and automatically captures driving information using sensors.

We’re here for what you need

Take care of what’s important, quickly and easily.

● Access and download digital ID cards
● Get to know your coverages and receive customized recommendations
● Save money with our safe driving program (in select states)
● Sign up for paperless billing, Autopay, and push notifications
● Add drivers, update mortgage lenders, and make other policy changes
● Access and electronically sign important documents

We’re here when you need it most

Find on-the-go help in the moments that matter.

● Tap to call for emergency Roadside Assistance
● File a claim and get real-time status updates
● Upload pictures of damage and get a repair estimate quickly
● Schedule a damage review or request a rental vehicle
● View estimates, track repairs, and review claims payments

Permissions needed for RightTrack users

● RightTrack uses foreground services to enhance user safety, ensure accurate trip recording, and provide valuable feedback to the user regarding their driving behavior. It's essential for detecting when you start a drive and to accurately log the route taken, driving behavior, and other relevant metrics.
● The service is activated when you begin driving. This is detected through user interaction with the app and/or automatic detection algorithms that recognize driving activity.
● RightTrack collects data such as speed, acceleration, braking, and route information, which are needed for assessing driving behavior and providing feedback for safer driving practices.
Updated on
May 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
162K reviews
David Mullen
November 29, 2024
It's generally usable on its own, but when I filed a claim it all fell apart. It won't retrieve my claim number. It won't display anything about payment. I keep getting emails directing me to parts of the app that don't exist. edit- the app also does not allow you to call customer service for any reason. you have to find that number on your own.
67 people found this review helpful
Susana
August 20, 2024
I don't appreciate how messed up this app is. I use my bluetooth for all my calls to not touch my phone during my trips, but it still says that there was an event of distraction. I even tested it to not talk to my phone or move anything at all during a short trip, and it still took 2 phone events of distraction. I prefer not to have the 10% off. Otherwise, I'd have to pay more in the long run due to these supposed distractions that aren't even happening. Highly do not recommend
44 people found this review helpful
Kris Schneider
May 3, 2025
This app is a nightmare. It randomly shows hard breaks at my trips, always in the very same spot. I did not have a single trip during night hours or rush hours, but it rates my driving during daytime as "fair". I called customer support. They told me I have a trip in the night, although I have not. The app obviously is full of bugs. It seems to be programmed so you driving score get automatically higher, so they can charge a higher premium for your insurance in the future.
4 people found this review helpful

What’s new

New app enhancements: Customers with exterior property damage can start their photo damage review faster for their claims.

App support

About the developer
Liberty Mutual Insurance Company
DirectServiceandClaimsMobileTeam@libertymutual.com
175 Berkeley St Boston, MA 02116 United States
+1 603-245-6055

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