The Lufthansa app has been awarded the prize for the world's best airline app 2024 at the World Aviation Festival (WAF). Recognized for it's exceptional user experience, seamless booking management, and easy access to personalized extra services, the Lufthansa app is your reliable digital travel companion and keeps you informed with real-time information and ensures smooth travel, even during disruptions.
The key features of the Lufthansa app: 🛫 Before the flight • Book flights, reserve seats and add baggage: Book your desired flight and rent a car if you need to. You can also reserve or change your seat and add extra baggage. • Online check-in: Use the Lufthansa app to check in for all flights operated by Lufthansa Group Network Airlines. You will receive your digital flight ticket on your smartphone and can conveniently access your mobile boarding pass from the app. • Travel ID and Lufthansa Miles and More: With the new digital wallet, you can store multiple payment methods in your Travel ID account, allowing for seamless and easy payment any time and from anywhere. Use your Travel ID or Lufthansa Miles & More login for personalized services. For a greater level of convenience, you can save your personal information in the Lufthansa app. • Real-time information and flight status: Your personal travel assistant provides you with important flight details and updates about your trip starting 24 hours before your flight departure. You’ll receive push notifications for check-in and the flight status and any gate changes will be displayed clearly on your home screen. This way you are able to keep track of your flights and prepare for them accordingly so you can start your trip feeling as relaxed as possible. ✈️ During the flight • Flight ticket and onboard services: With the Lufthansa app, you always have your mobile boarding pass and onboard services at your fingertips – even when you’re offline. Access all relevant flight information as needed and always stay informed about any changes, without having to ask the flight crew. 🛬 After the flight • Track baggage: Your digital travel companion is still there to support you even after you’ve landed. Conveniently track your checked-in baggage in the smartphone app and stay informed about the next parts of your journey. The Lufthansa app is the complete solution for a smooth travel experience. Conveniently book your flights and rental cars via the app, receive automatic notifications and updates about upcoming flights, and manage your personal data conveniently on the go. Download the Lufthansa app now and enjoy your trip! Your personal travel assistant is there for you before, during and after your flight. Find out about our flight offers at lufthansa.com and follow us on Instagram, Facebook, YouTube and X to stay up to date with the latest news. If you have any questions or need support, please do not hesitate to contact us. You can get in touch with us at lufthansa.com/xx/en/help-and-contact.
Updated on
Apr 29, 2025
Travel & Local
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This airline is an absolute nightmare. Delays, cancellations, zero communication—you name it. And their app? Completely useless. It crashes constantly, doesn’t update flight info, and half the time won’t even load. I missed a connection because the app never showed the gate change and no one at the airport seemed to care. Customer service is impossible to reach, and when you do, they’re unhelpful and rude. Save yourself the stress—fly literally anyone else.
Katharina Reuschel
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April 24, 2025
When clicking on anything during the booking process (e.g. seats, miles & more) a new page is opened. There is no back button or other way to leave this page (without paying) except cancelling the entire booking process and starting again from scratch. Once the booking (via the app) is done it is not shown in the app and instead has to be added using the booking reference from the email. The booking now shows twice with two different booking references although I only paid once.
2 people found this review helpful
*Tarja*
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April 24, 2025
The worst app I ever had the misfortune of using. The loading times are ridiculous, issuing a bording pass is ridiculously complicated because nothing works quite right and it won't let me simply fill out my information to the end without giving me the white screen of mockery after every step. Just use the website (which is only marginally more optimised than this disaster of an app) or wait for an e-mail notice to check in. Not worth the headache.
3 people found this review helpful
What’s new
Fly with ease and confidence, thanks to our team\'s hard work in eliminating any bugs and glitches that may have caused trouble in the past