
Helen J
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Great app, it really helps me stay on schedule and I'm getting great results with the IPL. I like the tips in manageable chunks, just when you need them, with pictures and examples. Much better than a manual. It's a really well designed part of the tool and I'm surprised how useful it is. Edit - removed a star because the notifications aren't working right for me. I seem to get loads of reminders to read the same old articles about technique but I'm missing the treatments when they are due.
14 people found this review helpful

Sofie Couwenbergh
Have used this app for many years and recently it stopped saving my hair and skin color + it won't let me restart programs. I've contactes support about this. It's also annoying that it won't let you save the treatment date when it falls outside of theit suggested window as then the automatic calculation for the next date is incorrect.
Philips Consumer Lifestyle B.V.
April 1, 2025
Thanks for sharing your experience with the Lumea app, Sofie. Your feedback is appreciated. We regret that you've been facing issues with saving your hair / skin colour and restarting programs. It's good to hear that you've already contacted our consumer care team: we hope that a solution is soon found and you can soon use the app properly again.

Malu
Mostly great app. One time, it somehow reset my entire treatment, so I had to start over (was not too much of an issue luckily). If I could change one thing, I'd love to be able to label my treatments myself. For example, I have some hairs on my chest that I'm treating, but there is no treatment for that, so I'm using the stomach treatment for it. However, now I want to start treating my stomach too... And that label is already taken for my chest!
Philips Consumer Lifestyle B.V.
March 18, 2025
Hi Malu, thanks for your review. We're glad to hear that your overall experience with the Philips Lumea IPL app has been positive. We can imagine that it would indeed be convenient if you could label your treatments yourself: your idea will be shared with our development team. We're constantly looking into ways to enhance our app. Have a good week!