
Christopher Copping
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Ubiquity is the quintessential equipment for all prosumer I.T. clients. Their software is second to none, and they don't charge licencing fees for their robust line of management solutions. If you want more granular control, their web interface is better, but their app is perfect for a general overview of how the system is operating.
36 people found this review helpful

Damon Kwong (DamzFX)
Great, amazing single pane portal, however limited functions on mobile, would prefer full suite and been having issues with devices being read to be connected on a port it used to be on. The real biggest problem so far is suggesting a device is plugged in on a port that isn't correct!
8 people found this review helpful

Adam Alton
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All the instructions on the UniFi website tell you to "download the UniFi app and scan the QR code on the back of your device using the app". The problem is that the app doesn't have any facility to scan a QR code. The feature in the app to open a support ticket just hangs on a blank screen. So the device you've purchased is immediately a brick. Good luck!
Ubiquiti Inc.
April 28, 2025
We apologise for the issues you are experiencing. Could you please share more details about your issues with us at mobile-support@ui.com and we will help to resolve it.