
Adrian Danciu
I like the app, but as a new feature, it will be a good idea to make it work with Samsung routines. For example, currently, I can set up a routine that opens the app automatically after connecting to specific WiFi SSID, but it will be a good idea to also make the option for connect automatically, not just open.
3 people found this review helpful
Ubiquiti Inc.
February 26, 2025
Hi Adrian, thanks for your suggestions. We have forwarded your suggestions to the relevant teams.

Karl Collard
Works well to provide VPN, Wifi and Door Access. VPN shows an error on connection that there is no internet but everything works as expected. Door bell ringtone is actually a constant notification tone, it won't be heard if the notification volume is down despite the ringer being up. Camera applied to users to view within the app doesn't work on Android Pixel 9 Pro, only a static image will appear. iOS with the same user and cameras seems to work normally as expected.
Ubiquiti Inc.
April 11, 2025
Hi, we apologize for the unsatisfactory experience. To help us better understand the issue and provide assistance, please contact us at uid.support@ui.com and describe the issue in detail. You may share screenshots/screen recordings if available. Our escalation team will reply to you within one business day.

David McMeans
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update: no more notification prompts. thanks! appreciate it! Wondering when update will be pushed. Still get prompted each time. Works but always requests notification permission. This makes it beyond annoying. Approaching a virus or TFA attack. Please update to stop repeatedly asking for a denied permission. The more apps can notify you the less the phone belongs to you. Looking forward to the notification update! I just acknowledged it three times this weekend. Thanks!
1 person found this review helpful
Ubiquiti Inc.
December 2, 2024
Hi David, sorry for the inconvenience this has caused you.
We will optimize the rules for the notification permission request pop-up in the next version to improve the user experience.