Volkswagen

4.4
89.2K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

The Volkswagen app is the digital companion for your Volkswagen. It allows you to use mobile online services, irrespective of which model you drive with which drive type and whether you have a VW Connect, We Connect or Car-Net contract.

With the Volkswagen app, for instance, as the primary user, you can view your Volkswagen vehicle’s current range, pre-set your preferred temperature, find filling stations and charging stations and much more!

Here are just a few of the wide range of services available:

• Vehicle status: Check whether the vehicle is locked and the lights are switched off
• Send your destination to your vehicle with ease before you travel
• View the last parking position
• Store your preferred authorised workshop or contact Volkswagen AG directly
• Vehicle Health Report
• View the remaining range and current charge level even when you're not in the vehicle

Find out for yourself! The scope of functions may vary in particular according to vehicle configuration, contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus), software version and market. Certain functions may become available for your vehicle at a later date where applicable.

You can find more information on connectivity on the Volkswagen website in the Connectivity section.

We Charge:
• Availability of charging stations in real time and further details (operator, charging capacity, etc.)
• Manage charging plans and charging cards and view charging history
• Connect and control the charger at home

You can find more information on We Charge on the Volkswagen website in the We Charge section.

The Volkswagen app is the former We Connect ID. app and also incorporates the functions of the We Connect app.

Download the Volkswagen app and updates free of charge using the button. If you do not perform available updates, you may not be able to access the full range of functions in their entirety.

You can give us feedback from the Volkswagen app. We welcome praise, suggestions and constructive criticism. Please also let us know if the technology is playing up or there are any other issues.

To use the mobile online services, you need a Volkswagen ID user account and to log in to the Volkswagen app with your username and password. In addition, a separate contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus) on the use of mobile online services must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the Volkswagen app. More information is available at connect.volkswagen.com and your Volkswagen dealership.

ID.3 Pro: Electricity consumption in kWh/100 km: combined 16.5-15.2; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

In practice, the actual electrical range varies depending on factors including driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear process.
Updated on
May 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
87.4K reviews
Chris
March 1, 2025
Completely useless. no notifications to tell you when it starts or finishes charging, can't remote unlock, turn on the heating or air-conditioning just errors. Massive delays after you want to do anything. no feature to remote open windows. just horn and turn signals... So I'm paying VW to know the % of my battery which should be free in the first place!!! RIP OFF! VW Golf GTE Mk7.5 2020. I won't be renewing my subscription in a few months. VW needs to change their app developer company!!
44 people found this review helpful
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Volkswagen AG
May 8, 2025
Hello Chris, We are very sorry that you are experiencing difficulties with our services. Please contact us at connect-support@volkswagen.de as we need more information to assist you. Your Volkswagen Team
Chris Walker
January 21, 2025
Functionally okay in general, but I've just discovered it only lets me use two different preconditioning settings! If you have more than two regular journey times across the week, then you have to keep changing the timings rather than set and forget! This is a backwards step compared to what my previous Volvo could do 5 years ago!
10 people found this review helpful
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Volkswagen AG
February 12, 2025
Dear Chris Walker, Thank you for your comments. The application is in a continuous phase of improvement by our competent technical department, in order to settle all the issues that arise with its use. Sincerely, the Volkswagen team.
Kevin Crooks
September 28, 2024
Update (2024): Have to downgrade review again as payment system is completely broken! Wish they would just provide a consistent, reliable app! (2023): well done VW for solving the connection/sync issues! It's a pleasure to use now, good AC control and extra functions like sending map routes to the car work great. (2022)Has potential; doesn't show up to date information. Lots of bugs.
21 people found this review helpful
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Volkswagen AG
October 7, 2024
Dear Kevin Crooks, thank you for your feedback for the Volkswagen app. We would like to inform you that we are working non-stop to improve our customers' experience with the Volkswagen app. If you need assistance, please feel free to contact us on connect-support@volkswagen.de. Best regards, Your Volkswagen team!

What’s new

New to the authorised workshop area:
– Send service appointment requests to the selected Volkswagen authorised repairer

App-specific adjustments:
– Improved user experience
– Bug fixes