Merchant lite

Recent updates have made the user experience worse. First they removed the option to swipe to check items which, while annoying isn't a dealbreaker. Then the ability to contact support through an order got removed, it made things more time consuming if we want to request extra delivery or contact them to cancel orders. Then we get periodically kicked to the new orders page and this is by far the most detrimental decision because it happens while working on orders.

It gets worse by every update. It forces you to have the sound on while you literally stare at the app at all times. Past order count doesn't match with the latest update. Keyboard that constantly appears when you use external scanner. The list goes on and on.

new update causes the printer to not function. troubleshooting with support useless because they are still trained on the old version and the copy paste they sent wasnt up to date. was told they will call me in 1-7 days. work with uber eats for less stress and unnecessary updates that no one asked for