
Ornanii
everytime I try to get on a Duo with a friend, it takes a long while, but both of our wifi connection is alright. when she sends me a link to go on a Duo call, it takes me straight to the monkey app website so I could log in AGAIN when I'm already logged into the app and when I do so, IT LOGS ME OUT THE APP and I'm logged in onto the website. I find it a big annoying issue.
Dear user, we are deeply sorry for any unpleasant experience. If you have any suggestions, please let us know at hello@monkey.app so that we can make further improvements. Have a nice day!

RieRieDaNinjaGuy
hey so I personally would have given it a five star but I just can't considering they never get back to you when you're trying to use the support, and well due to this I've been losing out on my subscription that I bought and I even told them that and they haven't bothered to do anything about it, keeps charging me to talk to a specific gender, and if it doesn't, it makes it timed or I have to spend 160 coins for just one minute which is the equivalent to about 5 to 10 bucks a minute=600an hour.
117 people found this review helpful
Monkey Group
March 21, 2025
Dear user, we are sorry for any inconvenience. We could not verify your account here. Could you send emails to app customer service hello@monkey.app ? We value your experience and would like to solve your problems as soon as possible. Thanks

Kazuro Jinzo
Can't Ever Get On! Why is it I can't use my number or email to even get on? As soon as I try to connect my Google account it says 'Connect failed, please check your internet connection' whether I'm on my wifi, someone else's, no wifi etc I can never ever get on?! Yet my friend can. Tried doing it with my phone number and says number isn't registered, yet there's no "register" button anywhere!
50 people found this review helpful
Monkey Group
March 10, 2025
Dear user, please contact hello@monkey.app with details about the problem.