myVideoIdent

3.0
370 reviews
50K+
Downloads
Content rating
USK: All ages
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

On occasions, you just don’t fancy leaving the house – when the weather is bad, for example. But luckily, some things can be done from the comfort of your own home. Using the myVideoIdent app, for instance, you can easily verify your identity without having to go to a bank or post office. Besides the app, you will also need valid proof of identity and a reliable internet connection. You will be guided through the verification process step by step, allowing you to prove your identity with just a few clicks and in no time at all. Take advantage of the freedoms offered by the myVideoIdent app now and enjoy the extra time and flexibility it provides.


That’s how it works:

For verification, you will be connected to one of our Ident experts via video chat. This step of the process is carried out by our partner IDnow GmbH. Video identification allows you to verify your identity for banking transactions or SIM card activation and a number of other matters where proof of identity is required by law. It is up to you where and when you want to carry out the verification process.

It will only take a few minutes and is completely free of charge. VideoIdent is a secure, officially recognised standard for proving your identity. The app is now available in German and English.

For further information, please visit the website of our partner IDnow GmbH: https://www.idnow.io/
Updated on
Dec 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
361 reviews
Daniel Neugebauer
February 5, 2022
For me it took less than one minute to get connected on a Saturday noon. Verification process was complete within 5 minutes with a friendly employee on the other end. Looking at other reviews I can confirm a basic queue counter (just approximate numbers, no ETA needed) would be nice in case it's busier and takes a longer time to get connected. Otherwise it seems that you have to keep a constant eye on the loading indicator. I usually have my phone set to English despite being a German native speaker. To avoid any confusion I wanted to run the process in German. I know that's a rather weird edge case but to do so I had to switch my OS language and reboot, there's no option to select a language within the app.
3 people found this review helpful
Did you find this helpful?
Dan Pascut
September 17, 2020
It took a whole day and a half to finally get identified. You wait and wait with no counter, no clue if the app actually works or not... It just says wait for connection. I did it about 10 times with wait times between 15 and 20 minutes and nothing happened. Finally at about 22 00 in the evening I tried again and got connected. The identification process is OK, the guy was nice and polite and everything went smoothly...
2 people found this review helpful
Did you find this helpful?
Sarah Axel
April 14, 2022
It took multiple tries over many days to use this app. It froze many many times. I went through the whole process 3 times after 20 attempts to finally get approved.
1 person found this review helpful
Did you find this helpful?