CBP ROAM

Name: CBP ROAM
Availability: InStock
Rating: 2.990000009536743 (397 reviews)
Author: U.S. Customs and Border Protection

U.S. Customs and Border Protection

3.0

397 reviews

Government

100K+

Downloads

PEGI 3

About this app

The official CBP ROAM App (formerly OARS) from U.S. Customs and Border Protection allows pleasure boaters and other eligible travelers who arrive at remote locations to report their arrival online. In addition to submitting a report of arrival, pleasure boaters who are not currently enrolled in a Trusted Traveler Program, Local Boater Option, or I-68 program who are currently required to report in person may be eligible for a video inspection.
Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance.
Create a trip by adding travelers, your mode of travel, your location, and contact information.
After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.

Note: In order to use this application, the Android device’s operating system needs to be Android 4.4 (KitKat) or above

Updated on

Apr 29, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.0

391 reviews

Mike Woolf

May 1, 2025

The latest version won't let me login unless I first dissociate cbp roam from login.gov. Then I need to enter all my info from scratch and cbp roam won't let me take the photo of my documents even though it requires that I do so. In short, this version is utterly and completely unusable. My attempts to get support have met with run around, and one cbp officer suggesting I try the iPhone version, which he thinks is more reliable. Yikes.

AnnMarie Hall

January 3, 2025

Worked fine for us for several years, but since 2024 won't work for either myself or my husband. We try logging in over and over and either get kicked out right after 2-step authentication or, if we're lucky to get past that step, then as soon as we try to update our information or report arrival. On the phone, CBP says it's working fine, but offers no assistance to us. There are no online help resources I can find. So we have to wait over an hour on hold to clear by phone.

1 person found this review helpful

Gerry Spina

August 30, 2024

I have been using this app since it was launched and in the last 2 years it has been very glitchy and frustrating! It seems to be a problem with Android users. Cannot scan new travelers, cannot video conference (to the point where we were denied entry to the USA), and now it is posing a log-in loop problem. Was not able to log in at all, and when I did, I got booted out. This needs to be fixed because this is our only means of crossing over by boat!

4 people found this review helpful