
Orencz
This App is terrible. Products are not categorized properly, lack of product photos, products marked vegan are not vegan and vice versa (checked with producer), it crushes very often and almost every time 'product is not available' at the checkout - if it's not available why there's an available offer?! Just terrible app, I'd rather go to shop in person. Terrible
1 person found this review helpful
Jeronimo Martins Drogerie i Farmacja sp z o.o.
March 10, 2025
Cześć, bardzo nam przykro, że Twoje doświadczenia zakupowe pozostawiły negatywne wrażenie. Staramy się dopasowywać do potrzeb naszych Klientów, więc Twoja opinia może stać się cegiełką, która pomoże nam zbudować bardziej satysfakcjonującą obsługę Klienta. Serdecznie przepraszamy za wszelkie niedogodności.

Julia Zlivka
The app is not stable. Regular updates do not solve the problems, but only make things worse. And the store itself, which started out very well, with many different products from Polish brands, is now turning into a dump. It is normal for them to raise prices on products by 2 times and make 20% discount coupons. I wonder, have you, Hebe, heard that it is illegal to do this? Not to mention that they raised the cost of an order for free delivery and it takes longer. In general, it became worse.
Jeronimo Martins Drogerie i Farmacja sp z o.o.
December 16, 2024
Cześć, potrzebujemy więcej szczegółów - napisz do nas na czacie Hebe lub mailowo na pomoc@hebe.pl

D'Nicky Karito
The app keeps logging me off. Just today I had to add the same products 3 times to my list cause it kept resetting. Extremely annoying. Prices are also not ok, the product shows one price, the preview of the basket another, and then the final basket price of certain products are totally different (usually higher). This happened for more than 1 product (usually with a promotion). The third thing, is definitely the lack of a "breadcrumb". I would like to enter the category of a product
11 people found this review helpful
Jeronimo Martins Drogerie i Farmacja sp z o.o.
March 16, 2022
Witaj, dziękujemy za zgłoszenie i przepraszamy za napotkane niedogodności :( Prosimy Cię o opisanie nam całego zdarzenia wraz z wersją aplikacji oraz oprogramowania na maila pomoc@hebe.pl. Przyjrzymy się tej sprawie i postaramy się pomóc